Abraham Holdings, Inc. - ICT has acquired SmarterTrack Helpdesk System to further improve its support services with its NPC's. SmarterTrack is a powerful communications platform that acts as an online help desk for initiating, tracking, managing and reporting on a number of different communication channels. Whether it is a ticket submission via email or from the online portal, a live chat, a community post, comments made on a knowledge base article or more, SmarterTrack provides a...
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