Zimbra Email Alias

Zimbra Email Alias

Email Alias is an email address that redirects all mail to a specified mail account.

An alias is not an email account.
Each account can have unlimited numbers of aliases.

Here's an example:

Employee A's primary email account is employee_a@abrahamholdings.ph because he/she is from the Head Office.
However, because Employee A also represents LHIC in some business transactions, ICT-HO sets up an email alias for him/her using employee_a@legendhotels.com.ph.
Because of this email alias, Employee A can now send and receive emails as either employee_a@abrahamholdings.ph or employee_a@legendhotels.com.ph.

Please note:

An email alias is usually created so that emails sent to resigned employees can be received by their supervisors or successors.
ICT-HO may also set up email alias for employees who represent two or more SBUs in their emails.
Only ICT-HO can create email aliases. Employees who will request for an email alias should secure the approval of his/her direct superior and the COO/SBU head/s of the involved SBU/s.
Once approval has been secured, submit a ticket request to AbHI-HO ICT for the email alias to be applied.

Do you have a need to send emails using your Alias?
See: How to Add a Persona

Keywords:
#request #forwardemail #how #ict #emailalias

Article ID: 70, Created: 4/13/2018 at 2:39 PM, Modified: 10/10/2019 at 11:45 AM